Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yes Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yesbelle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@yesbelle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@yesbelle.com
Cute blush, slightly with a luminous effect. Dont smell
Просто супер.
Fast Delivery
He arrived in less than a month in Santiago de Chile. This brand is excellent, I have already bought several times and will continue to buy. Oh, and it comes with gifts too. Thanks to FOCALLURE.❤️
Blush bought as a gift, until I can not say anything) later I will add a review.
Gentle color, not very soft, which helps when applied and saves the product. I am very pleased with the firm Focallure. Price-quality ratio at altitude. All products are very good. The store is responsive, generous, the delivery is fast, the packing is excellent, all in individual boxes, in a navel, so as not to break during transportation. Definitely recommend!
I'm not the first and not the second time I order cosmetics of this brand. I bought in general all that they have and have never been disappointed in the product and store. I advise this store for 200%. For how much I would not order thousands, everything comes in full and even with pleasant gifts, thanks to the store, very nice! The goods come in perfect packaging, so it is suitable for gifts absolutely accurate. On average to SPB in a month.
Второй раз заказываю, очень нравятся! Лежат ровно, слегка сияют, гармоничный цвет. Продавец положил подарок, тональник. Спасибо! Рекомендую! 5+++
For a very long time the goods were delivered, I was no longer hoping to receive, but today I finally received a long-awaited product. Thank you.
The goods came quickly in 16 days to Ukraine. The goods are happy! Recommend. Blush Super! I ordered more soap for eyebrows and the store put as a gift two packs of patches for the eyes.
Great blush!❤& Middot; Shipping fast. It's okay! Thank you! Recommend.
I always order here and it's great, without divine the colors and pigmented a lot, I recommend them 100%
Same as in the store's picture. Ordered 11.11. Got 8.12 written that the parcel was coming from France. The seller of shadow, blush and lipstick put in one parcel. Well packed. Put as a gift patches for the lips and under the eyes. Thank him for that!
It looks darker than it is the color is left precious kind of peach a darker, more satin Pelin, there's a very nice hard Shine left on the cheek
good
very good
I order not the first time, the blush is magnificent.
up to my expectations. looks cool
So cool!
I guess it's the cheapest that is offered online. Great!
Well made , fits & works perfectly
first class item and service!
the best part is free shipping, definitely. though the product itself is nice af as well
Though I've only had this for 2 days a week I'm quite happy with it. This a profitable buy. I purchased it for my companion. We were both excited with the quality of the. The purchased product actually came in a flash and I was quite glad. way surmounted my expectations. I would definitely recommend this item. like it so much I am already planning to order more.
is good. Arrived quite fast.