Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yes Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yesbelle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@yesbelle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@yesbelle.com
Interesting oil for hair growth brand meiyanqiong, Volume 20 ml. The name of the cream is hair loss treatment. In the composition-agrarian oil, macadamia oil, primrose oil. Oil saves hair from falling out and creates a good platform for growth and strengthening of hair, hair becomes shiny.
Масло прозрачно-жёлтого цвета, жидкое, быстро улетучивается. Масло приятное, запах не сильный. Я не добавляю масло в целый флакон, только непосредственно пару капель в свежеотмеренную дозу шампуньки перед намыливанием головы. Мне так больше нравится. Сразу видно потом, какая доза мне нужна. Это масло делает волосы мягче и послушнее. Мне нравится
Quickly delivered
My favorite Oliya for hair growth, I use every day, just put on my hair or after washing my head rub into the scalp. For 2 months, the hair grew 5 cm. Very good quality. Delivery 10 days Ukr mail to Ukraine. Recommend!
The order came in almost a month for ukrmail. Packed well, as a gift put a probe. Olyka herself is pleasant, I would say fat. Very good quality, nourishes dry hair, improves hair growth, shine, grow very well and fall out less. I add to the shampoo. I order not the first time, I really like it. Recommend.
Excellent oil, I have been using it for three months, the result is good, the hair has become thicker, straight small hairs a lot. I rub into my head and then mine, as well as a drop on my palm and on my hair Recommend
Very fast delivery. Smells nice.
Эссенция для роста волос MeiYanQiong. Рекомендуется так же для предотвращения выпадения волос, для восстановления повреждённых волос. Содержит экстракты ореховых эссенций, масло ореха макадамии. Восстанавливает волосяные фолликулы, способствует росту волос, увлажняет и питает корни волос. Эффективно ухаживает за волосами от корней до кончиков. Необходимо нанести 2-3 капли на ладони ,затем равномерно распределить по всей длине волос , или применять ,как шампунь, 3 мл средства на 100 мл шампуня. Эссенция содержится в оригинальной бутылочке бренда, обьем 20 мл. Расходуется экономично. Результат применения понравился! Волосы выглядят прекрасно! Шелковистые, крепкие, гладкие,. естественный блеск волос. Рекомендую! Отличный продукт! Доставка в Украину была длительная, более 2 месяцев.
I liked the oil. Hair after use smooth and shiny, stimulates hair growth. You can add it to shampoo or use it yourself. I like the effect.
Hair tool Recommended when falling Accelerates Growth Improves hair structure For me it turned out to be a rescue after the virus, although I did not believe in a miracle Oily consistency Fragrance is not obsessive Cost-effective It is recommended to wipe into the scalp, but I used it as a mask Washed easily Delivery took 2 weeks
My favorite hair tool, I like it very much. Perfectly cares for the hair, prevents brittle, removes static electricity. The hair is smooth and silky, easy to comb. At the same time, I did not fat. The fragrance is wonderful. Packed neatly, the retail box on top is sealed with film. There is an imprint of the shelf life.
Product corresponds to the description, I recommend
Essence for hair from international beauty who iesale mall. For the second time I buy this product. the parcel came to Belarus in 28 days, the product was in a branded box, sealed in mica, on which information is available. And the store put a gift-a probe, a trifle, but nice! The bottle is 20 ml., the product is transparent and has a pleasant aroma. This product, like a hair conditioner, is applied directly to clean hair and scalp. After application, the hair becomes soft, obedient and well combed. I liked this essence, it strengthens and restores hair. Spent economically. I recommend to buy.
Oil against hair loss I use oil now constantly. Hair began to fall out noticeably less. There is a natural shine. I'm happy. I use it during washing my head. I mix it with shampoo during washing my head. I leave on my hair for 5 minutes. that's all the volume of 20 ml
Pas encore essayé
Hair oil. I do not buy the first time very much. Aligns the hair and does not weight them, moisturizes them, makes them soft, smooth and shiny. Can be used differently: 1. Add 3 ml oil on 100 ml shampoo. 2. you can just drip 2-3 ml of oil on the palm and apply evenly to the hair, through time wash off with shampoo. I like the result, I recommend
Отличное масло для волос. В основном наносила его на кончики. В данном случае, хорошо питает, стало меньше секущихся кончиков. Так изредка использовала в качестве масочки и наносила на корни волос, но в таком случае рекомендую мыть голову, так как волосы становятся жирными, но эффект намного лучше. В общем мне масло понравилось, аромат приятный, аллергии и раздражения не вызвало.
Oil for hair came in a box, stocked in mica. On It composition, shelf life, method of application. Oil yellow color, pleasant aroma. There are very many ways of using oil. Several of them are indicated on the box: 1. add to shampoo. A couple drops for one use. 2. you can just drip 2-3 ml of oil on the palm and apply evenly to the hair, through time wash off with shampoo. 3. mix with hair mask, apply to hair and after time wash off. Expected effects: -Hair growth and preventing their loss -Moisturizing hair -Hair should become soft, smooth and shiny. I use 3 weeks, I talk about the effects early, but the hair became softer and obedient.
Oil for hair came in a box, stocked in mica. On It composition, shelf life, method of application. Oil yellow color, pleasant aroma. There are very many ways of applying oil: 1. add to shampoo. A couple drops for one use. 2. you can just drip 2-3 ml of oil on the palm and apply evenly to the hair, through time wash off with shampoo. 3. mix with hair mask, apply to hair and after time wash off. Expected effects: -Hair growth and preventing their loss -Moisturizing hair -Hair should become soft, smooth and shiny.
Cool oil. This oil can be added to the palm of the shampoo and just wash your head, just a few drops. And you can also apply to clean hair. Wipe in the palms and apply to the tips. Delivery about 3 weeks. Recommend
I ordered the first time I liked really helps
Light and gentle oil on the hair did not improve luck in the fall but the color and moisturizing of the hair
Chic oil! I use it on an ongoing basis. I add to the air conditioner before use. The result is chic. Daughter 5. i also do it! Just super
Hair Oil is my Super find. After permanent coloring, it is very difficult to bring the hair to normal, and this means helps to do it! The oil is yellow, has a pleasant smell and oily texture. Thanks to the argan oil in the composition, the hair becomes soft, obedient, easy to comb and gain a healthy appearance. You can use several methods: 1. mix with shampoo. 2. add to balm. 3. mix with hair mask. 4. use before and after washing head like extra care. I interfere with the hair conditioner and I'm delighted with the effectiveness of this product. I recommend it to everyone! The store is polite and always in touch, the goods sent quickly and the delivery took only two weeks to Ukraine.
Corresponds to the description, with the appearance of good quality, we will try on the effectiveness of the product.