Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yes Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yesbelle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@yesbelle.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@yesbelle.com
Extremely fast delivery and perfect Quality. I am more than happy.
Excellent Product, meets all store specifications!
100%
Fast delivery
Yak head Super, all cut)
Good Machine. Feel quality. The charge was enough for 6 haircuts. Friend nalyso Strig, also norms
The machine came charged at 100%. For a haircut of 30-40 minutes, it was discharged by 40%. In the process of cutting on the display there was a pictogram of oil. But there was no oil in the kit. Even the bottle was sealed. The machine is made in quality for 4-. The knife was smeared, but the stirrer was closer to eating. The grease was still developed. Nozzles for triple. There was a gap of about a millimeter in the transverse direction. Because of which, when working, there was a strong noise. Fueled all the nozzles on the gas became OK. Compared to the old Philippines, it is less convenient to gun, as the machine weighs more and more voluminous. But Kemei is better than Philippine twice. This is the main thing. Generally normal. If you take, rather it is better to take on the Type C connector. The store seems to have.
Thank you stores for fast shipping. Razor is super, used also is in Salon, is used by dlugie years and nothing wrong with her not to Happens. Included are cap, which you can match depending on what length you want strzyc hair. Light and zręczna. Recommend warmly I also kupiłam with command.
All perfect, as described by the store fast shipping.
Everything is fine: sending, delivery to RB 1 month, quality. The son took the first car, so I had to order it again. Shop and store recommend, all good luck, success and prosperity!
Спасибо продавцу. Очень порядочный. Все сложности, к нему не имеет никакого отношения. Ещё раз - спасибо.
Great clipper, works perfectly!
I recommend the machine הסאונד its quiet is strong, two speeds highly recommended
El producto es bueno, corresponde de acuerdo con la descripcion del vendedor. Lo recomiendo!!!
Got it, everything. I'll try it out.
Wonderful and excellent
Free shipping new arrival fast.
very fast delivery I recommend this store. I received my order less than two weeks I'm happy.
Came charged for 100%. the design of the machine is beautiful, heavy. Turned on-everything works in a haircut, until they tested.
The machine arrived in good condition, corresponds according to the description of the store, it took time to reach my home address in Mexico, but all good.
The delivery was very fast.kudos to u.
The machine is super. Checked in the work cuts very well. Before that used Babyliss? Which I bought 10 years ago for 2500 rubles, but my battery died. This machine is even better! The battery was fully charged. Thank you very much to the store.
Great product and fast shipping
Very good product, fast shipping, very communicative and helpful store! Good quality trimmer!
Excellent Excellent